Fraud & ID Theft Prevention
Recent Data Breaches at Home Depot and Shaw's
In light of the recent increase in potential and confirmed data breaches at various retailers including Shaws and Home Depot, please be assured that York County FCU's top priority is, and always has been, the security of our members' information and accounts. We are working diligently to evaluate the possible exposure and risk to our cardholders.
As always, we strongly encourage our members to regularly monitor their accounts and report any suspicious activity to us immediately. In order to further safeguard your account, we invite you take advantage of our online and mobile banking services, including text or email notifications of your account activity. These services are available 24 hours per day.
York County FCU has a system in place to monitor debit card transactions to detect unusual activity. We have increased our fraud monitoring software as a precaution. Additional updates will be available on this page as they become available.
As part of our 2015 initiatives, we will be rolling out new embedded chip-secured debit cards for all our members. These new chip cards, encrypt the data on the card differently for each transaction, hence making it more effective in preventing fraud than a magnetic stripe card. We will share more information as the time nears.
What You Need To Know
As a service to our members, we have assembled this information about common frauds and scams. We haven't listed every possible scam, but hope that this information will be helpful to you. There are some general guidelines surrounding Email and Phone scams.
- Do not open any attachments that look at all suspicious. It is common practice for email messages to have what's called a, "Spoofed", reply address. They look like they are from a known sender, but are really not.
- Links contained in emails could be misleading. Though a link would appear to take you to our website for instance, the underlying target link be me far more dangerous.
- Phone calls can be as damaging to your financial well-being as emails can be to your computers'. Do not give out any information to a solicitating caller. Giving out your account number(s) gives that seller authorization to charge your account. You do have a three day rescind period for these types of sales, but you will want to talk with your local consumer rights office for further details. If you do find yourself in a situation like this, please feel free to give us a call as well at, 800-639-2802.
- York County FCU will never call you to "verify" your account information by having you read it back to us.
Phishing: A high-tech scam where e-mails are sent to consumers falsely claiming to be a legitimate company, in an attempt to obtain non-public personal information.
Security of Information
We take security seriously. And, while we continue providing you convenient new methods by which to access your account, we realize there are a number of precautions we must take to safeguard the information you are transmitting. Transmissions between your PC and the Internet CUConnect home banking file servers, for example, are encrypted so that the information you enter can only be deciphered by York County FCU. We have incorporated timed session limits and locked out features into our Internet CUConnect product so that too is secure. We have also disabled account information pages in Internet CUConnect from being able to be stored in your computer's cache, a common PC feature that enables you to return to pages more quickly. This means once you have exited Internet CUConnect, no one can use your browser's 'back' button to view those pages previously displayed.